Lexmark Platinum Pro905 User Manual
Connection checklist
•
Make sure that the printer and other devices on the line (if applicable) are set up and configured correctly
according to your setup scenario.
according to your setup scenario.
•
Make sure that the cables are connected to the correct ports.
•
Make sure that the cables are securely plugged in.
Check the cable connections for the following hardware, if applicable:
Power supply Answering machine Cable modem Splitter
Telephone
VoIP adapter
DSL filter
RJ-11 adapter
•
If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer.
•
If the printer is connected to a VoIP adapter or cable modem, then make sure that the printer is plugged into the
first phone port.
first phone port.
•
If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter.
Cannot send faxes
If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:
M
AKE
SURE
THAT
YOU
HAVE
REGISTERED
YOUR
USER
INFORMATION
IN
THE
PRINTER
If you did not enter your user information during initial setup, then enter your fax name and fax number. In some
countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block
unknown faxes or faxes without sender information.
countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block
unknown faxes or faxes without sender information.
D
ECREASE
THE
TRANSMISSION
SPEED
OF
THE
FAX
MODEM
The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can
send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The
speed of the modem of the receiving fax machine must match or be greater than the speed at which you are
sending your fax. Otherwise, your fax will not be received.
send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The
speed of the modem of the receiving fax machine must match or be greater than the speed at which you are
sending your fax. Otherwise, your fax will not be received.
To decrease the transmission speed of the modem:
1
From the home screen, navigate to Max Send Speed:
> Fax Setup > Dialing and Sending > Max Send Speed
2
Select a sending speed, and then touch Accept.
S
ET
THE
PRINTER
TO
SCAN
THE
ORIGINAL
DOCUMENT
BEFORE
DIALING
THE
NUMBER
The printer does not automatically redial if you set it to scan the original document after dialing the number.
Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails. The scanned
document is saved in the printer memory. The printer can then retrieve it and automatically redial the number.
document is saved in the printer memory. The printer can then retrieve it and automatically redial the number.
To set the printer to scan before dialing:
1
From the home screen, navigate to Scan:
> Fax Setup > Dialing and Sending > Scan
2
Touch Before Dial, and then touch Accept.
Troubleshooting
149