Lexmark X5470 User Guide

Page of 202
Test page does not print
These are possible solutions. Try one or more of the following:
M
AKE
 
SURE
 
THE
 
PRINTER
 
IS
 
RECEIVING
 
POWER
If 
 is not on, the printer may not be receiving power.
Press 
.
Plug the printer into a different electrical outlet.
If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.
M
AKE
 
SURE
 
THE
 
STICKER
 
AND
 
TAPE
 
ARE
 
REMOVED
 
FROM
 
THE
 
PRINT
 
CARTRIDGES
1
Lift the scanner unit.
2
Remove the print cartridges from the print cartridge carrier.
3
Make sure the sticker and tape are removed from the bottom and back of the print cartridges.
M
AKE
 
SURE
 
THE
 
CARTRIDGES
 
ARE
 
PROPERLY
 
INSTALLED
With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge,
make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure
it is properly installed in the left carrier.
For more information, see the related topic below.
M
AKE
 
SURE
 
THE
 L
EXMARK
 
PRINTER
 
DRIVER
 
IS
 
SET
 
AS
 
THE
 
DEFAULT
 
PRINTER
For more information on checking the printer default setting, see the related topic below.
To test the solution, print a test page.
1
Click Programs or All Programs ŒLexmark X5400 Series.
2
Click Lexmark Solution Center.
3
Click the Maintenance tab.
4
Click Print a test page.
The problem may be with the cable connections. For more information, see the related topic below.
Troubleshooting
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