Lexmark X5470 User Guide
Be sure that printer is
detecting a dial tone
detecting a dial tone
•
•
Check the Dial Method setting.
1
Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing,
this means it did not recognize the dial tone.
this means it did not recognize the dial tone.
2
From the control panel, press Fax Mode.
3
Press .
4
Press
or
repeatedly until Fax Setup appears.
5
Press
.
6
Press
or
repeatedly until Dialing and Sending appears.
7
Press
.
8
Press
or
repeatedly until Dial Method appears.
9
Press
.
10
Press
or
repeatedly until Dial Behind PBX appears.
11
Press
to save this setting.
Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
C
HECK
ORIGINAL
DOCUMENT
Ask the sender to verify the original document was loaded correctly.
C
HECK
INK
Check the ink levels, and install a new print cartridge if necessary.
C
HECK
CARTRIDGES
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
1
2
3
Reinsert the print cartridges.
Received fax has poor print quality
These are possible causes and solutions. Try one or more of the following:
R
EVIEW
CHECKLIST
FOR
SENDER
•
Check that the quality of the original document is satisfactory.
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Troubleshooting
168