Lexmark X5470 User Guide

These are possible solutions. Try one or more of the following:

Remove the print cartridge.

Make sure the sticker and tape have been removed.

Reinsert the cartridge.

Press 

 to align the cartridge.

For more information, see “Aligning print cartridges” on page 122.

Load only plain, unmarked paper for aligning the cartridge.

The printer will read any markings on used paper, which could cause the alignment error message to appear.

Remove the print cartridges, and close the cartridge carrier lids.

Close the scanner unit.

Disconnect the power cord from the electrical outlet.

Reconnect the power cord to the electrical outlet.

If the 

 button is not lit, press 

.

Reinsert the print cartridges.

If the error does not reappear, the problem has been corrected.

If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
determine which cartridge is not working properly.

Remove the print cartridges, and close the cartridge carrier lids.

Disconnect the power cord from the electrical outlet.

Reconnect the power cord to the electrical outlet.

If the 

 button is not lit, press 

.

Reinsert the black (or photo) print cartridge.

Troubleshooting