Canon MF4270 Reference Guide

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10-47
Before Using the 
Machine
Document and Paper
Copying
Sending and 
Receiving
Printing and 
Scanning
Network
Remote UI
System Manager 
Settings
Maintenance
Troubleshooting
Appendix
Index
Table of Contents
  If You Cannot Solve a Problem
   Customer  Support  (U.S.A.) 
 If you cannot solve the problem after having referred to the 
information in this chapter, contact Canon Customer Care Center 
at 1-800-828-4040 between the hours of 9:00 A.M. to 8:00 P.M. EST 
Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. On-
line support for 24 hours is also available at the website.  
 http://www.canontechsupport.com/ 
  Customer  Support  (Canada) 
 Canon Canada Inc., offers a full range of customer technical support 
options*: 
 For step-by-step troubleshooting, e-mail technical support, the 
latest driver or document downloads, and answers to frequently 
asked questions, visit 
 http://www.canon.ca/ 
 Free live technical support 9 A.M. to 8 P.M. EST Monday through 
Friday (excluding holidays) for products still under warranty 1-
800-652-2666 
 For the location of the authorized service facility nearest you, visit 
 http://www.canon.ca/ or 1-800-652-2666 
 If the problem cannot be corrected by using one of the above 
technical support options, repair options are available at the time 
of your call to the live technical support number above or via the 
website at http://www.canon.ca/ 
 * Support program specifics are subject to change without notice. 
 Please have the following information ready when you contact 
Canon:  
 Product name (imageCLASS MF4270) 
 Serial number (On the label located at the back of the machine) 
 Place of purchase 
 Nature of problem 
 Steps you have taken to solve the problem and the results 
 
 
  If the machine makes strange noises, emits smoke or odd odor, turn off the 
main power switch immediately, disconnect the power cord, and contact 
Canon Customer Care Center. Do not attempt to disassemble or repair the 
machine yourself.  
 
 
 Attempting to repair the machine yourself may void the limited warranty.