Canon lbp-3300 User Manual
7-32
Print Quality Problems
T
roub
leshooting
7
Print Quality Problems
If any problem occurs while you are using the printer, take the following measures
depending on the symptoms.
depending on the symptoms.
IMPORTANT
•
If a message appears in the Printer Status Window, follow the directions in the message.
•
When a paper jam occurs, see "Paper Jams," on p. 7-4.
•
If a symptom that is not indicated in this section occurs, if none of the indicated remedies
do not solve the problem, or if you cannot determine the problem, contact your local
authorized Canon dealer.
do not solve the problem, or if you cannot determine the problem, contact your local
authorized Canon dealer.
White streaks appear.
Cause 1
The toner cartridge is almost out of toner.
Remedy
Take the toner cartridge out of the printer, shake it gently 5 or 6 times to evenly
distribute the toner, and then reinstall the toner cartridge. If this does not solve
the problem, replace the toner cartridge with a new one. (See "Replacing the
Toner Cartridge," on p. 5-2)
distribute the toner, and then reinstall the toner cartridge. If this does not solve
the problem, replace the toner cartridge with a new one. (See "Replacing the
Toner Cartridge," on p. 5-2)
Cause 2
The drum in the toner cartridge has deteriorated.
Remedy
Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2)
Cartridge," on p. 5-2)
Printed pages have white specks.
Cause 1
Appropriate paper is not being used.
Remedy
Replace the paper with one that can be used and print again. (See "Paper
Requirements," on p. 2-2)
Requirements," on p. 2-2)
Cause 2
Paper is damp since the paper has been stored in unsuitable condition.
Remedy
Replace the paper with new one and print again. (See "Paper Requirements,"
on p. 2-2)
on p. 2-2)
Cause 3
The drum in the toner cartridge has deteriorated.
Remedy
Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2)
Cartridge," on p. 5-2)