Ricoh 2035e User Manual

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75
3. Troubleshooting
If Your Machine Does Not Operate As You 
Want
When a Message Is Displayed
The following chart contains explanations for the common messages. If other
messages appear, follow the instructions as they are displayed.
Note
r For messages that are not listed here, see General Settings Guide.
Message
Causes
Solutions
Cannot detect 
original size.
Select paper manually, not in Auto 
Paper Select mode, and do not use 
Auto Reduce/Enlarge function. 
Place the original on the exposure 
glass. See p.11 “Placing Originals on 
the Exposure Glass” 
Original is not placed.
Place your originals.
Check original 
orientation.
Original is not placed in a 
proper orientation.
Change the orientation of the origi-
nal.
Check paper size.
Improper paper size is set.
If you press the {Start} key, copy 
will start onto the selected paper.
Rotate Sort is not 
available with 
this image size.
A size of paper for which 
Rotate Sort is not available 
is selected.
Select the proper paper size. See 
p.31 “Sort”. 
Cannot punch paper 
of this size.
The Punch function cannot 
be used with paper size se-
lected.
The following paper sizes are avail-
able for Punch mode: A3L, B4 
JISL, A4KL, B5 JISKL, A5KL, 
11"
×
17"L, 8
1
/
2
"
×
14" L and 
5
1
/
2
"
×
8
1
/
2
"KL. Select one of these 
sizes.
It is over sta-
pling capacity.
The number of sheets per 
set is over the staple capac-
ity.
Check the stapler capacity. See p.108 
“Staple”. 
Cannot staple pa-
per of this size.
The Staple function cannot 
be used with paper size se-
lected.
Select a paper size that can be used 
in Staple mode. See p.108 “Staple”.