Ricoh 2035e User Manual

Troubleshooting

80

This table lists some common problems and their solutions. 

Image background appears 
dirty when received at the 
other end. Images from the 
back page appear.

Adjust scan density. 

Printed or sent image contains 
spots.

The ADF or exposure glass is 
dirty. Clean them. 

Make sure that ink or correc-
tion fluid is dry before placing 
originals.

“Maintaining Your Machine”, 
General Settings Guide

Received image is too light. 

Request the sender to increase  
image density. 

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When using moist, rough, or 
processed paper, the printed 
image may be partly invisible. 
Only use recommended pa-
per. 

“Copy Paper”, General Set-
tings Guide

When D appears on the dis-
play, toner is beginning to run 
out. Replace the toner car-
tridge soon.

“DAdding Toner”, General 
Settings Guide

The machine failed to print re-
ceived fax messages.

If this happened when the re-
ceive file indicator was lit, a 
problem such as run out of pa-
per or toner might disable 
printing.

 has been selected for 

. Print 

the fax messages using a Web 
browser or the Print Stored 
RX File function.

When B is lit, load paper into 
the tray.

"Loading Paper", General Set-
tings Guide

Message appears blank at the 
other end. 

The original was placed up-
side down. Place it properly.

Both transmission and receiv-
ing are impossible.

Make sure that the modular 
cord is correctly connected.

The terminal adaptor setting 
is incorrect. Check the setting.

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