Ricoh 2035e User Manual
Troubleshooting
28
4
The Machine Does Not Print
Possible Cause
Solutions
Is the power on?
Check the cable is securely plugged into the power outlet and the
machine.
machine.
Turn on the main power switch.
Is the machine online?
If not, press
[
fOnline
]
on the display panel.
Does the printer function
status indicator stay red?
status indicator stay red?
If so, check the error message on the display panel and take re-
quired action.
quired action.
Is there a warning status or
error message on the dis-
play panel?
error message on the dis-
play panel?
If so, check the error message or warning status on the display
panel and take the required action.
panel and take the required action.
Can you print a configura-
tion page?
tion page?
If you cannot print a configuration page, there maybe a machine
malfunction. Contact your sales or service representative.
malfunction. Contact your sales or service representative.
See p.38 “Printing the configuration page” for printing a configu-
ration page.
ration page.
Is the interface cable con-
nected securely to the ma-
chine and computer?
nected securely to the ma-
chine and computer?
Connect the interface cable securely. If it has a fastener, fasten that
securely as well.
securely as well.
See “Connecting the Machine”, Printer Reference 1.
Are you using the correct
interface cable?
interface cable?
The type of interface cable you should use depends on the compu-
ter. Be sure to use the correct one. If the cable is damaged or worn,
replace it.
ter. Be sure to use the correct one. If the cable is damaged or worn,
replace it.
See “Connecting the Machine”, Printer Reference 1.
Was the interface cable
connected after the ma-
chine was turned on?
connected after the ma-
chine was turned on?
Connect the interface cable before turning on the machine.
Is the signal status satisfac-
tory when using wireless
LAN in infrastructure
mode ?
tory when using wireless
LAN in infrastructure
mode ?
To check signal status, press {User Tools/Counter} on the display
panel, and then press
panel, and then press
[
System Settings
]
on the display panel. On the
[
Interface Settings
]
tab, select
[
IEEE 802.11b
]
, and then press
[
Wireless
LAN Signal
]
. If signal quality is poor, move the machine to a loca-
tion where radio waves can pass or remove objects that might
cause interference.
cause interference.
Note
You can check signal status only when using wireless LAN in
infrastructure mode.
When using wireless LAN,
is the SSID correctly set?
is the SSID correctly set?
Check using the machine's display panel that the SSID is correctly
set.
set.
See “Interface Settings/IEEE 802.11b (Option)”, General Settings
Guide.
Guide.