Nortel 1000 User Guide
58
Installation and configuration
Figure 16
DNROUTE example
DNROUTE example
Figure 17
OFRT example
OFRT example
Note: Use this table to forward, through night service, the ACD
main conference and chairperson conference to the ICB ACD
prime DN. This example uses 997 1400 as the ACD Prime DN.
main conference and chairperson conference to the ICB ACD
prime DN. This example uses 997 1400 as the ACD Prime DN.
7
Define each ICB port as an M2616 digital telephone set. Define
ICB ports as ACD agents in SERVORD. Define the digital set keys
as follows:
ICB ports as ACD agents in SERVORD. Define the digital set keys
as follows:
•
Key 1: ACD
•
Key 1: M0200
•
Key 1: COMMUNICTR
•
Key 2: Secondary DN
•
Key 3: Not Ready (NRD)
•
Key 4: ACD Not Ready (ACDNR)
•
Key 5: Fast Transfer (FXR)
The following example shows how to datafill the ACD agents using
SERVORD. The configuration requires up to 32 LENs and 64 DNs.
ACD Incalls and Key 2 use a secondary DN.
SERVORD. The configuration requires up to 32 LENs and 64 DNs.
ACD Incalls and Key 2 use a secondary DN.
Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100
Nortel Integrated Conference Bridge: Service Implementation Fundamentals
NN43001-558/555-4001-135
01.02
Standard
ICB Release 4
20 June 2007
Copyright © 2007, Nortel Networks
.