Nortel 1000 User Guide
78
Installation and configuration
Item
Description
"From" E-mail
address, by
which the ICB
identifies itself
address, by
which the ICB
identifies itself
Enter the E-mail address which the ICB uses to identify itself when sending
E-mails. This item appears in the "From:" field of sent E-mails.
E-mails. This item appears in the "From:" field of sent E-mails.
Note 1: Some E-mail servers require this information as a mandatory field. It
cannot be empty, but it can be a non-existent address. Some servers will not
deliver the E-mail if it is not correct.
cannot be empty, but it can be a non-existent address. Some servers will not
deliver the E-mail if it is not correct.
Note 2: ICB never receives E-mails, so it does not require an address. However,
the "from" address is used when returned mail occurs (for example, someone
replies to the ICB’s E-mail or the network returns an undeliverable E-mail). If the
address is unreal, the returned mail is not delivered. If the "from" address is
someone’s real address, they will receive the ICB’s returned mail.
the "from" address is used when returned mail occurs (for example, someone
replies to the ICB’s E-mail or the network returns an undeliverable E-mail). If the
address is unreal, the returned mail is not delivered. If the "from" address is
someone’s real address, they will receive the ICB’s returned mail.
Automatic Call
Distribution
Distribution
Define the ACD setup according to the Meridian system ACD configuration.
Use an agent ID - Indicate whether ACD is configured with the agent ID option.
If yes, enter the four-digit agent ID of the first ICB port in the adjacent text box.
The other ports use the succeeding agent IDs.
If yes, enter the four-digit agent ID of the first ICB port in the adjacent text box.
The other ports use the succeeding agent IDs.
Use multiple queue assignment - Indicate if ACD is configured with the
multiple-queue option. An entry is required, because this option affects the agent
login process which the system applies to the ports.
multiple-queue option. An entry is required, because this option affects the agent
login process which the system applies to the ports.
Step 2 - Access Numbers
Use this step to define the access method, direct meeting or single-number,
and the DNs according to Meridian system configuration.
and the DNs according to Meridian system configuration.
shows
the Access Numbers window.
Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100
Nortel Integrated Conference Bridge: Service Implementation Fundamentals
NN43001-558/555-4001-135
01.02
Standard
ICB Release 4
20 June 2007
Copyright © 2007, Nortel Networks
.