Nortel 100 Installation Instruction
Appendix C Troubleshooting and error messages
99
Installing the BayStack Instant Internet Management Software Version 7.11
Testing the connection to the Internet
You can run a test sequence to verify that Instant Internet can connect to the
Internet. The connection test calls each of the domain name servers listed to
confirm that the server exists and is, in fact, a domain name server. Testing the
connection also performs a forward and reverse DNS lookup for the Instant
Internet unit’s IP address on the default interface.
Internet. The connection test calls each of the domain name servers listed to
confirm that the server exists and is, in fact, a domain name server. Testing the
connection also performs a forward and reverse DNS lookup for the Instant
Internet unit’s IP address on the default interface.
To test the connection to the Internet:
1
Start Setup, and if prompted, select a unit to test.
2
Choose Setup > Test Connection.
A dialog box opens indicating the test results and any subsequent actions to
take.
take.
If the test connection fails, you are prompted to view the unit log. Click Yes to
view the log and use the information in this appendix to troubleshoot the problem.
view the log and use the information in this appendix to troubleshoot the problem.