Intermec ck1 User Guide

The CK1 appears to be locked up and you 
cannot enter data.  

Try these possible solutions in order: 

• 

Scan a bar code label to see if the CK1 
responds. 

• 

Press the p key to turn off the CK1. If it 
turns off, press the p key to turn on the 
CK1. You can continue working. 

• 

If the CK1 will not turn off, warm boot 

the CK1. For help, see “Rebooting the 
CK1” on page 98. 

• 

If the CK1 will not warm boot, cold boot 
the CK1. For help, see “Rebooting the 
CK1” on page 98. 

• 

If the CK1 will not cold boot, hard reset 
the CK1. For help, see “Rebooting the 
CK1” on page 98. 

• 

If none of these solutions works, contact 
your local Intermec service representative 
for help.

 

 

 

If you are having problems sending or receiving data through the 
integrated I/O port on the CK1, check these possible problems: 

•  Make sure the CK1 is connected to the PC, host computer, 

or RS-232 serial device using the appropriate cable.  

•  If the CK1 is in a serial dock, make sure that the serial dock is 

connected to the serial device using the appropriate cable.  

•  Make sure the CK1 serial port parameters are configured to 

match the serial port configuration on the PC, host 
computer, or serial device. For help, see “Configuring PPP 
Communications” on page 61.