Panasonic KX-TG5050 Operating Guide

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48
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 47) fo
r the Cause & Remedy.
Problem
Cause & Remedy
“No link to base.
Move closer to         
base and try                
again.” is displayed and an 
alarm tone sounds.
• You are too far form the base unit. Walk 
closer to the base unit, and try again.
• Confirm the base unit’s AC adaptor is 
plugged in.
• Raise the base unit antennas.
• If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 40).
The handset and/or base unit 
does not work.
• Check the settings (p. 9–11).
• Check whether the dialing mode setting is 
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again 
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge 
it.
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.
• Move the handset and base unit away from 
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 21).
The handset does not ring.
• The ringer volume is turned off. Set to high, 
medium, or low (p. 16).
The handset display is blank.
• If the handset display is blank, fully charge 
the battery (p. 10).
You cannot program any 
function items.
• Programming is not possible while the 
handset is being used.
• Do not pause for over 60 seconds while 
programming.
• Walk closer to the base unit.
While programming or 
searching, the handset starts 
to ring and the program/
search stops.
• A call is coming in. To answer the call, press 
[
C
] or [s]. Start again from the beginning 
after hanging up.