Panasonic KX-TG5050 Operating Guide

Page of 64
Useful Info
rmation
Answering
 System
Preparatio
n
49
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
T
e
lephone System
You cannot redial.
• If the last number dialed was more than 48 
digits long, the number will not be redialed 
correctly.
You cannot make long 
distance calls.
• Please make sure you have long distance 
service. 
• Check if Caller IQ is on. Turn Caller IQ off 
The handset does not display 
the caller’s name and/or 
phone number.
• You need to subscribe to Caller ID.
• Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
• Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her 
• If a (separate) Caller ID box is connected 
between the base unit and the telephone wall 
jack, disconnect the Caller ID box or plug the 
unit directly into the wall jack.
The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.
• The Caller ID Number Auto Edit feature is 
turned off. Turn it on (p. 27) and try again.
• You need to press [Cor [s] after editing 
the number.
The handset display exits the 
Caller List or phone book.
• Do not pause for over 60 seconds while 
searching.
“Recharge battery” is 
displayed, “
3
” flashes, or 
the handset beeps 
intermittently.
• Fully charge the battery (p. 10).
“Charge for 6 HRS” and 
4
” are displayed and the 
handset does not work.
• The battery has been discharged. Fully 
charge the battery (p. 11).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “
3
” 
continues to flash, or “Charge 
for 6 HRS” and “
4
” are 
displayed.
• Clean the charge contacts and charge again 
• The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 10, 11).
Problem
Cause & Remedy