Panasonic KX-TG5631 Operating Guide

For assistance, please visit http://www.panasonic.com/phonehelp

51

The unit does not work.

L

Make sure the battery is installed correctly and fully 
charged (page 14, 15).

L

Check the connections (page 13).

L

Unplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.

L

The handset has not been registered to the base unit. 
Register the handset (page 46).

I cannot hear a dial tone.

L

Confirm the telephone line cord is properly connected 
(page 13).

L

Disconnect the unit from the telephone line and connect 
a known working telephone. If the working telephone 
operates properly, contact our service personnel to 
have the unit repaired. If the working telephone does 
not operate properly, contact your telephone company.

I cannot program items.

L

While another user is listening to messages or the 
answering system is answering a call, you cannot 
program items. Try again later.

While programming, the 
handset starts to ring.

L

A call is being received. Answer the call and start again 
after hanging up.

I charged the battery fully, 
but 7 continues to 
flash, or 8 is 
displayed.

L

Clean the charge contacts and charge again (page 15).

L

The battery may need to be replaced with a new one 
(page 14).

The handset display is 
blank.

L

Confirm that the battery is properly installed.

L

Fully charge the battery (page 15).

TG563X_565X.book  Page 51  Friday, February 3, 2006  4:59 PM