Xerox 4112 User Guide

Xerox 4112/4127 Copier/Printer System Administration Guide

9-10

9. Troubleshooting

This section describes the troubleshooting, notes, and restrictions 

when using TCP/IP.

The possible causes, check points, and remedies for problems 

when using TCP/IP (LPD) are as follows:

The 

 option is not specified 

when the computer transmitted 

the print data.

Confirm if the 

 option is 

specified when transmitting the 

print data.

Specify the 

 option when 

transmitting the print data.

Netware command 

 

has been issued on the computer.

Not applicable

Issue the NetWare command 

 on the computer.

The machine is connected to the 

different network from the computer.

Status 

display

Print job failed (Network Error)

Check point Confirm with your network system administrator if a 

router or a gateway is present between the networks 

where the computer and the machine are 

connected.

Remedy

Connect the machine to the network where the 

computer is connected.

A connection cannot be established 

due to a problem on the network 

between the computer and the 

machine.

Status 

display

Print job failed (Network Error)

Check point Not applicable
Remedy

Request your network system administrator to 

investigate the problem.

The power on the machine was 

switched off after the computer 

instructed a print job.Or, the computer 

instructed a print job while the machine 

is switched off.

Status 

display

Print job failed (Network Error)

Check point Check if the machine is on.
Remedy

Switch the machine on.