Xerox 6505n User Guide

Troubleshooting

WorkCentre 6505 Color Laser Multifunction Printer

User Guide

207

5.

Close the front cover.

Never touch a labeled area on or near the heat roller in the fuser. You can get burned. 

If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. To avoid 
injuries or burns, turn off the printer immediately and wait 40 minutes for the fuser to cool.

When removing jammed paper, make sure that no torn pieces of paper are left in the 

printer. A piece of paper remaining in the printer can cause a fire. If a sheet of paper is wrapped 
around the heat roller, turn off the printer to remove it. Turn off the printer to remove a jammed 
sheet of paper that is difficult to see.

Do not expose the imaging unit to any light source for more than 5 minutes. 

Prolonged exposure to light can damage the unit. Do not touch the shiny black transfer belt unit.

For additional assistance, refer to the Xerox

®

 Support website at 

1.

Press the front cover button on the side of the printer and open the printer cover.

2.

Being careful not to touch the fuser, lift the levers at both sides of the fuser to release the roller 
pressure. At the top of the fuser, lift the green labeled tab to open the top cover and remove the 
jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer.

3.

Put the fuser tabs back into place, then close the front cover.

Note: 

Paper jammed in the lower tray can block the trays above it, preventing you from opening 

them. Look for the jammed paper sequentially, starting with the lowest tray.

1.

Pull out the paper trays until you find the jammed paper.

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