Xerox 6120 Reference Guide

Page of 214
Troubleshooting 
95
Troubleshooting
Symptom
Action
When printing on both 
sides of paper with a 
custom size, an error 
occurs.
Both sides of paper with a custom size 
cannot be printed on. In addition, there are 
limitations on the media types that can be 
selected. Refer to the User Guide (CD-ROM) 
provided with the printer.
When printing from a Web 
browser, each frame is 
printed on a separate 
page.
Depending on the Web browser being used, 
each frame will be printed on a separate 
page. Try printing from a different Web 
browser. You can confirm it using the 
“preview” function of the print dialog.
Two-sided printing cannot 
be selected.
If the printer is connected by USB, select the 
installed options with the Chooser. For details 
on selecting options with the Chooser, refer 
to “Selecting the Printer in the Chooser” on 
page 69. In
 addition, there are limitations on 
the media types that can be selected. Refer 
to the User Guide (CD-ROM) provided with 
the printer.
Tray 2 cannot be selected.
The error was cancelled, 
but the error message 
appeared again.
Occasionally, the error message appears a 
few times, even though the error was 
cancelled.