Xerox 6120 Reference Guide

Page of 214
Troubleshooting
112
Troubleshooting
Symptom
Action
The printer stops because 
of a paper size error or a 
paper type error.
The job may have been sent with a prohibited 
combination of settings (for example, for the 
paper size and media type). Printing is not 
possible with postcards or transparencies if 
Plain Paper is selected.
Printing does not continue 
with a custom paper size.
Printing with custom paper sizes is not 
possible directly from the printer driver. This 
can only be performed from the command 
line. Specify the following command to print 
data.
lpr -P [printer_name] -o media=Custom. 
[WIDTHxLENGTH] [file_name]
1. Format of Custom. [WIDTHxLENGTH]: 
Custom.150x200 mm, Custom.8x11 in, 
Custom.15x20 cm, or Custom.612x782 
(postscript points)
2. The specified file must be a PS, PDF or 
JPEG file.
Printing cannot be 
completed correctly from 
OpenOffice or any other 
Office application (such as, 
Kword).
Applications running under Linux have their 
own print settings. Some of these functions 
may not be supported by this printer. Observe 
the following for best printing results.
„
Settings made within the application: 
Paper size and orientation
„
Settings made with the printer driver 
(kprinter): Settings other than those 
specified above (for example, paper type, 
tray, and resolution)
When printing from Adobe 
Reader, part of the image 
is printed in solid black or 
the job is interrupted.
There is a compatibility problem between 
Ghostscript and Adobe Reader. Try using a 
different PDF application.
Watermarks cannot be 
printed from Kword.
This is a bug with Kword. Use Overlay 
instead.