Xerox 7500DT User Guide

Troubleshooting

Phaser 7500 Color Printer
User Guide

108

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Some problems can be 
resolved by simply restarting the printer. 

To restart the printer:

1. Locate the power switch to the right side of the control panel.

2. Turn the switch 

OFF, wait 2 minutes, and turn the switch back ON.

If the problem is not resolved by restarting the printer, see the table in this chapter that best describes 
the problem.

•

•

•

•

•

•

•

Printer Does Not Turn On

Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet only. 

Do not use a power strip. If necessary, contact a licensed electrician to install a properly grounded 
outlet.

The power cord is not correctly plugged into the 
outlet.

Turn off the printer, and plug the power cord securely 
into the outlet.

Something is wrong with the outlet connected to the 
printer.

Plug another electrical appliance into the outlet and 
see whether it operates properly.

Try a different outlet.

The power switch is not correctly turned on.

Turn the power switch off, wait two minutes, then 
turn it back on. 

The printer is connected to an outlet with a voltage or 
frequency that does not match the printer 
specifications.

Use a power source with the specifications listed in