Xerox 7500DT User Guide

Troubleshooting

Phaser 7500 Color Printer
User Guide

144

PhaserSMART Technical Support

PhaserSMART Technical Support is an automated, internet-based support system that uses your 
default Web browser to send diagnostic information from your printer to the Xerox website for analysis. 
PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a 
solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in 
opening a Service Request with Xerox Customer Support.

To access PhaserSMART Technical Support:

1. Open your Web browser and go to 

2. Enter your printer’s IP address in the browser window.

3. Follow the instructions on the screen.

Helpful Websites

Xerox provides several websites that offer additional help on your Phaser 7500 printer.

PhaserSMART Technical Support automatically 
diagnoses problems on your networked printer and 
proposes solutions

Technical support information for your printer, 
includes online Technical Support, Recommended 
Media List, Online Support Assistant, driver 
downloads, documentation, video tutorials, and 
much more

Supplies for your printer

A resource for tools and information, such as 
interactive tutorials, printing templates, helpful tips, 
and customized features to meet your individual 
needs 

Local sales and support center

Printer registration

Material Safety Data Sheets identify materials, and 
provide information on safely handling and storing 
hazardous materials

(U.S. and Canada)

(European Union)

Information about recycling supplies

(U.S. and Canada)

(European Union)