Xerox 7500DT User Guide

Troubleshooting

Phaser 7500 Color Printer
User Guide

110

Printer Is Making Unusual Noises

The Date and Time Are Incorrect

Duplex Problems

Front Door Will Not Close

The printer is not level.

Place the printer on a flat, hard, level surface.

The tray is not installed correctly.

Open and close the tray you are printing from.

There is an obstruction or debris inside the printer.

Turn off the printer and remove the obstruction or 
debris. If you cannot remove it, contact Technical 
Support. 

Did you set the correct date and time?

Ensure you have set the correct Date and Time on 
the control panel.

Media or settings are not correct.

Make sure that you are using correct media. For more 
information see 

duplex envelopes, labels, heavyweight stock, or 
transparencies.

One or more of the consumables are missing or 
installed incorrectly. 

Check the toner cartridges, imaging units and waste 
cartridge for correct installation.

The imaging unit door latch is not rotated all the way 
to the right.

Make sure to the latch is rotated all the way to the 
right.