Xerox 8560 User Guide

Page of 159
Solving Print-Quality Problems
Phaser® 8560/8860 Printer
4-11
PANTONE Colors Do Not Match
See also: 
Advanced Features Guide at 
 or 
Possible Cause
Solution
The colors printed on the 
document do not match the 
Phaser 8560/8860 printer 
PANTONE color chart. 
To match the document colors to the color chart:
If the application software allows the user to select a printer PPD 
file for printing a document, make sure the Phaser 8560/
8860 printer PPD is selected. The PANTONE colors in the printer 
are calibrated for the printer’s default halftone; overriding the 
printer’s default halftone will change the printer’s color 
reproduction. For more information about software settings for 
your applications, consult your application’s user manual.
Turning off other color matching software, such as ColorSync or 
ICM color matching, when trying to match PANTONE Colors is 
recommended. Using other color matching software while 
matching PANTONE Colors can cause unpredictable color 
output. If you choose to use a Color Management software, set 
the printer’s color correction to none, and do not use the printer 
specific charts.
To match PANTONE spot colors, in the printer driver select 
Properties, click the Color Options tab, select Automatic color 
correction, select Custom from the drop-down list, and then 
select the Spot Colors tab. For example, print documents using 
the None color correction if the PANTONE Color chart was 
printed using None (the recommended setting). Also verify that 
the color’s CMYK values match the CMYK values on the chart.
The printed PANTONE charts can fade over time or when 
exposed to sunlight. Check the color charts you printed against 
the PANTONE Color swatch book available from PANTONE, Inc. 
You may need to re-print the chart, especially if it has been 
exposed to light for some time. Storing the charts in a dark place 
helps preserve the color.
Print a test page from your control panel to check the colors. If 
your printer has media that is out of specification, or other 
supplies that are at the end of useful life, color adjustments may 
not be able to get the printer to match PANTONE Colors.