Xerox 8560 User Guide

The Xerox Support Centre is a utility that may be installed during printer driver installation. 
It is available for printers with Windows 2000 and later or Mac OS X, version 10.3 and higher.

The Xerox Support Centre icon appears on the desktop for Windows printers or is placed in 
the Mac OS X dock. It provides a central location for accessing the following information:

■

User manuals and video tutorials

■

Solutions to troubleshooting problems

■

Printer and supplies status

■

Supplies ordering and recycling

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Answers to frequently asked questions

■

Default printer driver settings (Windows only)

You can install the Xerox Support Centre utility from the Xerox Drivers and 

Downloads website:

■

 (Phaser 8560 printer)

■

 (Phaser 8860 printer)

To start the Xerox Support Centre utility:

Using the Xerox Support Centre tutorial at 

 or 

If you have a USB connection, some of the status information is not available. You 

must have an Internet connection to view manuals and videos on the website.

Select one of the following options:

■

Windows: Double-click the Xerox Support Centre icon 
on your desktop.

■

Macintosh: Click the Xerox Support Centre icon in the 
dock.

Select your printer from the Select Printer drop-down list.