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Xerox 8560 User Guide

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Solving Print-Quality Problems
Phaser® 8560/8860 Printer
4-8
Random Light Stripes
See also: 
Online Support Assistant at 
 or 
Possible Cause
Solution
Light stripes appear 
randomly on the test page 
when one or more color bars 
is missing.
To prevent random light stripes from appearing on the page:
1.
On the control panel, select 
Troubleshooting
, and then press 
the OK button.
2.
Select 
Print Quality Problems
, and then press the OK button.
3.
Select 
Eliminate Light Stripes
, and then press the 
OK button.
4.
Perform the Basic, Advanced, and Jet Substitution procedures as 
indicated in the steps below.
Basic
1.
Select 
Basic
, and then press the OK button. 
2.
Once the Basic procedure is completed, repeat the procedure to 
eliminate remaining light stripes.
If the problem continues, select the 
Advanced
 option.
Advanced
1.
Select 
Advanced
, and then press the OK button.
2.
Follow the instructions to select the missing jet’s color and 
number. See the Light Stripes Test page to determine the color 
and jet number of the missing jet.
If the problem continues, select the 
Jet Substitution Mode
 to 
substitute a jet for the malfunctioning jet causing the light stripe. 
Jet Substitution Mode
1.
Select 
Jet Substitution Mode
, and then press the OK button.
2.
Follow the control panel prompts to select the color and 
malfunctioning jet number indicated on the Light Stripes Test 
page.
Note: 
When the Jet Substitution Mode is activated, a dot appears 
next to the number of each substituted jet. Substituted jets may 
continue to display missing colors since the Light Stripes Test page 
ignores the Jet Substitution mode. Jet substitution only works during 
regular printing.
Light Stripes Test