Xerox 123 User Manual

When paper jams inside the machine, the machine stops the operation and beeps, and 
a message is displayed on the touch screen. Follow the instructions displayed and 
remove the jammed paper.
Gently remove the paper taking care not to tear it. If paper is torn while it is being 
removed from the machine, remove all the torn pieces making sure that none remain 
inside. If a paper jam message is displayed again, paper is probably jammed at another 
location. Clear this by following the message on the display.
When you have finished clearing a paper jam, printing automatically resumes from the 
point before the paper jam occurred.
WARNING: When removing jammed paper, make sure that no bits of paper are 
left in the machine, since they could cause more jams or even fire. If a piece of 
paper is stuck in a hidden area or wrapped around the fuser unit or rollers, do 
not remove it forcefully; you could get injured or burned. Switch off the machine 
immediately, and contact the Xerox Welcome Center.

This section describes how to clear paper jams in the following locations.

Tray 1

Tray 2

Tray 3, 4 - Two 
Tray  Module 
(Optional)

Document Feeder 
Tray

Cover E

Cover A

Duplex Module

Cover D

Tray 5 (Bypass)

Cover B

Cover C

Document Feeder

Cover

Front Cover

Center Output Tray