Xerox C20 User Manual

Page of 162
5-2
DocuPrint C20/NC20 User Guide
Printer Problems
Sometimes printer problems are very simple to solve. 
When you have a problem, first make sure that:
• The power cord is plugged into the printer and a 
properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or 
breaker.
• Other electrical equipment plugged into the outlet is 
working.
• All options are installed properly.
• You unplug the printer, wait for about ten seconds, and 
then plug the printer back in. This often fixes the 
problem.
In this section, you will find information to help you 
solve most of the common operation problems that can 
occur with your printer.
Printer Operation
Problems
See Table 5.1 on page 5-3 for corrective actions when the 
printer will not print or when the printed output is not 
what you expect.