Xerox N2025 User Guide

Xerox

Chapter 5: Troubleshooting

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5-1

Troubleshooting

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Before You Begin Troubleshooting ...................................... 5-2

Error Messages .................................................................. 5-4

Paper Jams ........................................................................ 5-5

What Causes a Paper Jam? ............................................. 5-5

Paper Jam Messages ....................................................... 5-5

Paper Jam While Feeding through Duplex Module ........... 5-7

Paper Jam While Exiting to Standard Output Bin ............. 5-8

Paper Jam While Feeding to Offset Catch Tray .............. 5-10

Paper Jam While Feeding from Tray 1 ........................... 5-12

Paper Jam While Feeding from 2,000 Sheet Feeder ........ 5-15

Paper Jam While Feeding from 500 Sheet Feeder ........... 5-18

Paper Jam While Printing .............................................. 5-23

Paper Jam Because of Mismatch between Expected and Actual
Size Fed ....................................................................... 5-26

Solving Printing Problems ................................................ 5-27

Solving Print Quality Problems ......................................... 5-31

Additional Sources of Troubleshooting Assistance ............. 5-39