Xerox 6130 User Guide

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Problems With the Printer
Phaser® 6130 Printer
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Problems With the Printer
If you encounter a problem with your printer, use the following table to troubleshoot and fix 
the problem. For additional troubleshooting information, see 
Warning: 
Never open or remove printer covers that are secured with screws unless 
specifically instructed in the manual. A high voltage component can cause electric shock. Do 
not try to alter the printer configuration, or modify any parts. An unauthorized modification 
can cause smoke or fire.
Caution: 
Probable causes of trouble are that the printer, computer, server or other hardware is 
not correctly set for the network environment you are using, or a printer restriction has been 
exceeded. 
Symptom
Reason/Action
No power
Is the power to the printer turned off?
Press the power button to the On position to turn on the power.
Is the power cord disconnected or not securely connected? 
Turn off the power to the printer, and connect the power cord to the power 
outlet again. Then, turn on the power to the printer.
Is the power cord connected to a power outlet with the correct voltage?
Connect the printer exclusively to a power outlet with a suitable voltage 
and current rating.
Is the printer connected to an uninterruptable power supply?
Turn off the power to the printer, and connect the power cord to a suitable 
power outlet.
Is the printer connected to a power strip shared with other high-power 
devices?
Connect the printer to a power strip that is not shared with other 
high-power devices.
Cannot print
Is the light of the Ready indicator off?
If so, this printer is offline or in the menu setting mode. See 
Is there a message displayed on the control panel?
Follow the message to correct the problem. See