Xerox 7760dn User Guide

PhaserSMART Technical Support is an automated, internet-based support system that uses 
your default web browser to send diagnostic information from your printer to the Xerox 
website for analysis. PhaserSMART Technical Support examines the information, diagnoses 
the problem, and proposes a solution. If the problem is not resolved with the solution, 
PhaserSMART Technical Support assists you in opening a Service Request with Xerox 
Customer Support.

To access PhaserSMART Technical Support:

Open your browser and go to 

Enter your printer’s IP address in the browser window.

Follow the instructions on the screen.

Xerox provides several websites that offer additional help on your Phaser 7760 Printer. A set 
of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox 
printer drivers on your computer. The Troubleshooting tab in your Windows printer driver 
also includes useful links. Use the following websites to obtain more information. 

 

PhaserSMART Technical Support automatically diagnoses 
problems on your networked printer

 

and proposes 

solutions:

Technical support information for your printer, includes 
online Technical Support, Knowledge Base, driver 
downloads, documentation, video tutorials, and much 
more:

Supplies for your printer:

A resource for tools and information, such as interactive 
tutorials, printing templates, helpful tips, and customized 
features to meet your individual needs: 

Local sales and support center:

Printer registration:

Material Safety Data Sheets identify materials, and provide 
information on safely handling and storing hazardous 
materials:

(U.S. and Canada)

(European Union)

Information about recycling supplies: