Xerox 6110MFP User Manual

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<Troubleshooting>

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See page 

• Turn over the stack of paper in the tray. Also 

try rotating the paper 180° in the tray.

Check for leaking toner. Clean the inside of 
the machine. See page 13.2.

• The toner cartridge may not be installed 

properly. Remove the cartridge and reinsert 
it.

• The toner cartridge may be defective and 

need replacing. Remove the toner cartridge 
and install a new one. See page 13.5.

• The machine may require repair. Contact a 

service representative.

• Clean the inside of the machine. See page 

• Check the paper type and quality. See page 

• Remove the toner cartridge and install a 

new one. See page 13.5.

• If the problem persists, the machine may 

require repair. Contact a service 
representative.

Character voids are white areas within parts of 
characters that should be solid black:
• If you are using transparencies, try another 

type of transparency. Because of the 
composition of transparencies, some 
character voids are normal. 

• You may be printing on the wrong surface of 

the paper. Remove the paper and turn it 
around. 

• The paper may not meet paper 

specifications. See page 5.2.

If horizontally aligned black streaks or smears 
appear:
• The toner cartridge may be installed 

improperly. Remove the cartridge and 
reinsert it.

• The toner cartridge may be defective. 

Remove the toner cartridge and install a 
new one. See page 13.5.

• If the problem persists, the machine may 

require repair. Contact a service 
representative.

If the printed paper is curled or paper does not 
feed into the machine:
• Turn over the stack of paper in the tray. Also 

try rotating the paper 180° in the tray.

• Change the printer option and try again. Go 

to printer properties, click Paper tab, and set 
type to Thin. Refer to the Software Section 
for details.

An unknown image 
repetitively 
appears on a next 
few sheets or loose 
toner, light print, or 
contamination 
occurs.

Your printer is probably being used at an 
altitude of 2,500 m (8,200 ft) or above.
The high altitude may affect the print quality 
such as loose toner or light imaging. You can 
set this option through Printer Settings 
Utility

 or Printer tab in printer driver’s 

properties. Refer to the Software Section for 
details.

Copies are too light 
or too dark.

Use Lighten/Darken to darken or lighten the 
background of the copies.

Smears, lines, 
marks, or spots 
appears on copies.

• If defects are on the original, press 

 to lighten the background 

of your copies.

• If no defects are on the original, clean the 

scan unit. See page 13.4.

Copy image is 
skewed.

• Ensure that the original is face down on the 

scanner glass or face up in the ADF.

• Check that the copy paper is loaded 

correctly.

Blank copies print 
out.

Ensure that the original is face down on the 
scanner glass or face up in the ADF.

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