Xerox PE120 User Manual

Troubleshooting

9.5

When a paper jam occurs, “Paper Jam” appears on the display. 

Refer to the table below to locate and clear the paper jam.

To avoid tearing the paper, pull out the jammed paper gently 

and slowly. Follow the instructions in the following sections to 

clear the jam. 

Open and close the front door. The jammed paper 
automatically exits the machine.

If the paper does not exit, continue to step 2.

Pull Tray 1 open. 

[Paper Jam 0]

Open/Close Door

In the paper tray

(Tray 1 or Tray 2)

below and

[Paper Jam 1]

Open/Close Door

In the fuser area or 

around the toner 

cartridge.

[Paper Jam 2] 

Check Inside

In the paper exit area

Bypass Jam

In the Bypass tray