Xerox pro 16p User Guide

Page of 60
52
Problem
Probable Cause
Remedy
Printing is too slow
The computer parallel port may
not be set for high speed
communications.
If your computer is equipped with
an ECP parallel port, enable this
mode of operation.  Refer to the
Enabling High Speed Printer
Communications
 section and
your computers user guide.
If using Windows 95, the spool
setting may be set incorrectly.
Point to the Start Task bar and
then click Settings then Printers.
Click the Xerox Document
WorkCentre Pro 16p with the right
mouse button.  Click Properties
and then spool settings on the
details tab.   Select the desired
setting from the available choices.
Print Job too large
Reduce resolution from 600 dpi to
300 dpi.  (Refer to Pro 16p
Properties (Printer Driver)
.)
Irregular faded
patches of print
There is a paper quality problem.
Use only paper that meets the
specifications required by the
printer.
Toner may be unevenly
distributed.
Remove the toner cartridge and
shake it gently to evenly distribute
the toner.  Then reinstall the toner
cartridge.
Black staining
There is a paper quality problem.
Use only paper that meets the
specifications required by the Pro
16p.
Character voids
The paper may be too dry.
Try printing with a different batch
of paper.
Background scatter
The paper may be too damp.
Try printing with a different batch
of paper.  Do not open packages
of paper until necessary so that
the paper does not absorb too
much moisture from the air.
Printing over uneven surfaces.
If printing onto envelopes, change
your printing layout to avoid
printing over areas that have
overlapping seams on the reverse
side.