Pioneer krp-500m User Guide

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If the information above fails to solve the issue, please contact a Pioneer-authorized service representative. Do 
not attempt to service the panel yourself. Opening or removing covers exposes you to possible electrical shock 
and other dangers as well as possibly voiding your warranty. Request a qualified service professional to check 
your flat panel display.

Some situations that require a service professional are as follows:

• panel dropped or damaged

• power cord or plug damaged

• liquid spilled or an object dropped into the panel

• exposed to rain or water

• noticeable abnormality in panel operation

Occasionally a part within the flat panel display may fail. Verify that your service professional uses only 
replacement parts specified by Pioneer or by those with the same characteristics and performance as the original 
parts. Use of unauthorized parts can result in fire, electric shock, or other danger. Upon completion of any service 
or repair work, request that the service professional perform safety checks to ensure that the product is operating 
properly.

If you need more assistance or have a Service/Parts-related question, please contact the Pioneer Service 
organization at (800) 421-1625.

Brightness on sides of 
screen are uneven

• Display content that completely fills the screen until unevenness is minimized.

• Change the AV mode setting.

Web browser screen 
does not open after 
entering the correct IP 
Address

• Confirm that the indicator turns on after setting the LED option to On.

• Check the cable connection if the indicator does not light.

• Confirm that the other end of the cable is properly connected to the PC, hub or router if 

the indicator does not light.

The indicator lights but 
the web browser screen 
does not open

• Confirm that the other end of the cable is not connected to any other device than 

Ethernet (such as a telephone).

• When using a DHCP, confirm that the IP Address allocated by the server has not 

changed (the address may change as a DHCP server reallocates the addresses 
periodically).

Entering an IP Address 
fails even after activating 
the DHCP function 

• Confirm that the DHCP server is activated within the network.

No list appears on the 
left of the Web control 
system screen

• Restart the browser, enter a URL in the address bar then re-open the initial Web control 

system screen.

KRP-600M_500M.book  Page 83  Monday, June 16, 2008  10:23 AM