Avaya 1030 User Guide

Fixed Features

Intercom-Ring Calls

1. Touch Intercom-Ring. 2. Lift your hand-
set. 3. Dial the 2-digit intercom number.

Intercom-Voice Calls

1. Touch  Intercom-Voice. 2.  Lift your hand-
set. 3. Dial the 2-digit number. 4. When
you hear a beep, talk into your handset.

Outside Calls (Regular)

1. Touch the line button you want if the red
light next to the button is not lit. 2. Lift your
handset. 3. Dial the number.

Outside Calls with Button
Access to Line Pools

1. Touch the line pool button you want if
the red light next to it is not lit. 2. Lift your
handset. 3. When you hear a dial tone, dial
the code for the line pool you want. 4.
When you hear another dial tone, dial the
outside telephone number you want.

Outside Calls with Dial
Access to Line Pools

1. Lift your handset. 2. Touch a Pool
Access button.  3. When you hear a dial
tone, dial the code for the line pool you
want. 4. When you hear another dial tone,
dial the outside telephone number you
want.

Put Call On Hold

Touch  Hold.

Take Call Off Hold

Touch the held call’s button.

Transfer Calls

1. Touch  Transfer. 2. Dial the appropriate
intercom number. 3. Hang up.

Transfer Calls with Voice
Announcement

1. Touch  Transfer. 2. Touch  Intercom-
Voice. 3. Dial the appropriate intercom
number. 4. Announce the call through your
handset. 5. Hang up.

Connect Conference
Calls

Disconnect Conference
Calls

1. Touch  Conference. 2. Touch a line but-
ton (or Intercom-Ring or Intercom-Voice).
3. Dial an outside number (or an intercom
number). 4. When the person answers, an-
nounce the conference call. 5. Repeat this
procedure for each person you want to in-
clude in the conference.

1. Touch  Drop. 2. Touch the button of the
line you want to disconnect.