Avaya 10bs Service Manual

10

Your phone system has several features that allow you to leave messages for others in your office. If you
use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a
display phone. If you wish to leave a message for a person who does not have a display telephone, use
voice mail and the Direct Voice Mail feature, if available, or Send/Remove Message. Here are some
guidelines for different messaging features:

• Leave Message. This feature simply lets a co-worker know you have called. The message

shows your name and the date and time of your call. If you leave one message and then another,
the second message replaces the first.

• Posted Messages. If you post a message at your telephone, inside callers with display

phones see the posted message you have selected. As many as 20 messages may be
available for posting.

When a message is waiting for you, your red Message light is lit. The descriptions that follow explain how
to read, cancel, and delete messages you have sent or received.
If your company has voice mail, ask your system manager for details about using the voice mail system.
For information about having your phone covered by the voice mail system, see Coverage, p. 18.
If you frequently communicate with a small number of people (for example, as a receptionist for a few
co-workers), there are two features you can use, both of which require programming a button. These are
Signaling and Notify, described on page 12.

Let a co-worker with a display phone know you called. See Leaving Messages, p. 13.

Let a co-worker with a nondisplay phone know that See Send/Remove Message, p. 11.
he or she should call you to pick up a message.

Turn off a co-worker’s Message light.

Find out if you have a voice mail message, See Receiving Messages, p. 12.
fax, or other message.

Signal a co-worker to contact you. See Signaling & Notify, p. 12.

Choose a message to leave for co-workers See Posting Messages, p. 13.
who have display phones.

Call or transfer a call directly to a co-worker’s See Direct Voice Mail, p. 19.
voice mail.

Automatically place a ringing call to a phone See Reminders, p. 11.
at a preset time.