Avaya 10bs Operating Guide
Park
When directing a call, you may find that a co-worker can’t be
located. Use Park to hold the call and use Paging to
announce the call. For more information, see "Paging" earlier
in this chapter.
located. Use Park to hold the call and use Paging to
announce the call. For more information, see "Paging" earlier
in this chapter.
When you park a call, you put it on hold so that it can be
answered from any phone in the system. Calls can be parked
at specific Park zone extensions on a DSS button. Your
co-worker can then pick up the call from the nearest phone by
using Pickup and dialing the extension you announced.
answered from any phone in the system. Calls can be parked
at specific Park zone extensions on a DSS button. Your
co-worker can then pick up the call from the nearest phone by
using Pickup and dialing the extension you announced.
•
Park zone extensions must be system programmed.
•
You must have a DSS with Park zone extensions.
•
Speakerphone Paging group numbers and/or
•
Loudspeaker Paging access codes must be
system-programmed.
system-programmed.
To Use Park
1. While you’re on the call, press the DSS button programmed with
the Park Zone.
Call is parked. If the call is not answered in the time allowed by the
system, it returns to an operator console.
Call is parked. If the call is not answered in the time allowed by the
system, it returns to an operator console.
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