Avaya 10bs User Manual

7

Your phone system has several features that allow you to leave messages for others in your office. If you
use Leave Message or Posted Messages, a message appears on the telephone display of the person you
are calling. If you wish to leave a message for a person who does not have a display telephone, leave a
voice mail message, if possible, or ask the system operator to take a message for the person. Here are
some guidelines for different messaging features:

• Leave Message. This feature simply lets a co-worker know you have called. The message shows

your name and the date and time of your call. If you leave one message and then another, the second
message replaces the first.

• Posted Messages. If you post a message at your telephone, inside callers with display phones see

the posted message you have selected. As many as 20 messages may be available for posting.

When a message is waiting for you, your red Message light is lit. The descriptions below explain how to
read, cancel, and delete messages you have sent or received.
If your company has voice mail, ask your system manager for details about using the voice mail system.
For information about having your phone covered by the voice mail system, see Coverage, p. 12.
If you frequently communicate with a small number of people, for example, as a receptionist for a few
co-workers, there are two features you can use, both of which require programming a button. These are
Signaling and Notify, described on the next page.

To program:
See Programming Buttons & Settings, p. 17.

To leave a message at a busy or unanswered
extension you are calling:

• Press the Leave Message button you

have programmed,
OR
Press the Feature button and dial 25.

• To leave a voice mail message (if your

company has such a system), press the
Feature button and dial 56 (see Direct
Voice Mail, p. 13, for details).

If you cannot leave a message (for example,
because the phone has no display), you hear a
beep. Leave a message with the operator.

To leave a message without calling:
1. Press the Feature button and dial 53.
2. Dial the extension.
To cancel a message:
1. Press the Feature button and dial ✻53.
2. Dial the extension.

When your Message light is on, you have a
message from the system operator, or, if
programmed for your phone, from a fax
machine or voice messaging system. Call the
operator or ask your system manager how to
retrieve a voice mail message.

To turn your Message light off:
Press the Feature button and dial 54.