Avaya 18d Connection Guide

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Using AT&TBuzz
Running AT&TBuzz
In order to run AT&TBuzz, you must access Windows and open the program
group that contains the AT&T PassageWay applications. To run AT&TBuzz,
just double-click on the AT&TBuzz icon. The AT&TBuzz icon appears on the
bottom of your PC screen.
Helpful Hints
When using AT&TBuzz, keep in mind the following information:
If you have programmed a Caller ID Inspect button, do not answer calls
until the PARTNER system has completed inspecting them. If you pick
up the handset before the system finishes inspecting a call, you may not
be connected to the call you expect.
Answer all incoming calls via the AT&TBuzz window.
If you run AT&TBuzz in Match to AT&TCall File mode, you must update
your area code if it changes.
If you are using a standard telephone, you must select the call record of
the call you want to answer and select the Select button before picking
up the handset If you do not perform this procedure, you may not
answer the call you expect to answer.
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