Epson PRO 3800 Information Guide

Your print is grainy, or 
has misregistration or 
ghosting.

◗ Check the ink indicators and light to see if you are low on ink. Replace ink 

cartridges if necessary, as described on page 88.

◗ Run a nozzle check and cleaning cycle. See page 84 for instructions. 
◗ Align the print head from the printer’s control panel, as described on page 87.
◗ Make sure the Media Type setting in the printer software is correct for the media 

you’re printing on. 

◗ Make sure the printable side of the paper is loaded face-up in the tray.
◗ Choose a higher resolution, such as SuperPhoto - 2880.
◗ Turn off High Speed in your Advanced settings. 

Try adjusting your paper configuration settings (see page 56 for Macintosh or page 73 
for Windows). Check these settings:

◗ Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗ Use the Paper Feed Adjustment to eliminate banding (see page 46). Reduce the 

value for white lines, or increase it for overlapping dark lines.

◗ If you’ve created a custom paper configuration, be sure to return the setting to 

STANDARD when you’re done using it. See page 47.

Your print has gaps or 
appears faint.

◗ Make sure the Media Type setting in the printer software is correct for the media 

you’re printing on.

◗ Run a nozzle check and cleaning cycle. See page 84 for instructions. 
◗ Check the ink indicators and light to see if you are low on ink. Replace ink 

cartridges if necessary, as described on page 88.

◗ The Paper Thickness setting is not correct for the paper you’re printing on. Use 

your printer software (see page 56 for Macintosh or page 73 for Windows) to 
choose the correct setting. 

◗ The platen gap setting is too wide. Use the printer’s menu system to change the 

setting to STANDARD, or to NARROW if printing on very thin paper. See page 44 
for instructions.

sp3800Guide.book  Page 115  Monday, January 29, 2007  11:08 AM