Epson PRO 3800 Information Guide

If your printouts are not what you expected, try the suggestions below:

Your print has incorrect or 
garbled characters.

◗ Make sure your software is installed correctly and the printer is selected in your 

application. 

◗ Clear any stalled print jobs from the Printer Setup Utility.
◗ Turn off the printer and computer. Make sure the interface cable is securely 

plugged in at both ends.

Your print has incorrect 
margins.

◗ Check the page size or paper size settings in your application. Make sure they 

are within the printer’s printable area.

◗ Make sure the Paper Size and Borderless settings in your printer software are 

correct for the paper you’re using.

◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the 

paper. 

Your image is inverted.

◗ Turn off the Flip Horizontal setting in your printer software. See page 54 

(Macintosh) or page 72 (Windows) for instructions. 

Blank paper is printed.

◗ Make sure your software is installed correctly and the printer is selected in your 

application. 

◗ Make sure the Paper Size setting in your printer software is correct for the 

paper you’re using.

◗ Make sure the Paper Source setting in your printer software is correct. 

A ruled line on your print 
appears to shift.

Align the print head as described on page 87.

Color images print in black 
only.

Make sure Color is selected in your printer software.

The printer continues to 
feed paper after you have 
cancelled a job.

◗ Press the 

+

 

Cancel button to clear any print job data in the printer’s buffer. 

Then press and hold the 

+

 

Cancel button to reset the printer.

sp3800Guide.book  Page 119  Monday, January 29, 2007  11:08 AM