Lexmark Pro715 User Guide

Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold   for three seconds to turn off the printer.

Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall
outlet.

Turn on the printer.

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

Turn the printer on, and then open the printer.

Make sure the cartridges are inserted correctly.

The cartridges should click firmly into the matching color slot of the printhead.

Close the printer.

Note: This solution applies to Macintosh users only.

With a document open, choose File > Print.

From the printer pop-up menu, choose your printer, and then click Print.

If your printer does not appear in the Printer list, then choose Add Printer. From the list of printers in the
Default tab, select your printer, and then click Add.

If your printer does not appear in the list, then try either of the following:

For a USB-connected printer, remove and then reconnect the USB cable.

For a printer that is wirelessly connected, see the Wireless troubleshooting section.

Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold   for three seconds to turn off the printer.

Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

Troubleshooting