User GuideTable of ContentsContents2Safety information6About your printer7Thank you for choosing this printer!7Minimizing your printer's environmental impact7Finding information about the printer8Understanding the parts of the printer10Ordering and replacing supplies13Ordering ink cartridges13Using genuine Lexmark ink cartridges13Replacing ink cartridges14Ordering paper and other supplies15Recycling Lexmark products16Using the printer control panel buttons and menus17Replacing the language sheet17Using the printer control panel18Changing the Sleep timeout20Saving paper and energy20Restoring factory default settings20Using shortcuts22What are shortcuts?22Getting started23Launching the shortcuts page using the printer software23Creating a shortcut23Modifying or deleting a shortcut23Using shortcuts on the printer24Using the printer software25Minimum system requirements25Using the Windows printer software25Using the Macintosh printer software27Finding and installing optional software28Updating the printer software29Downloading PCL and PS drivers (Windows only)29Reinstalling the printer software29Uninstalling the printer software29Installing the printer software30Loading paper and original documents31Loading the paper tray31Loading envelopes or photo paper34Loading various paper types36Saving paper default settings39Loading original documents on the scanner glass40Loading original documents into the ADF40Linking trays41Printing42Tips for printing42Printing basic documents42Printing a document42Collating printed copies43Changing the print order of pages43Printing multiple pages on one sheet44Printing documents from a flash drive45Printing specialty documents45Printing on envelopes45Printing on labels46Printing on custom-size paper47Working with photos48Supported file types48Using a flash drive with the printer48Printing photos from a flash drive49Printing photos from a PictBridge-enabled digital camera49Printing on both sides of the paper (duplexing)50Printing on both sides of the paper (duplexing) automatically50Setting the duplex printing dry time52Managing print jobs53Finding the print queue for your printer53Setting your printer as the default printer54Changing the default printing mode54Pausing print jobs55Resuming print jobs55Canceling print jobs56Printing from a mobile device56What is LexPrint?56Supported printers57Copying58Tips for copying58Making copies58Copying an ID card59Enlarging or reducing images59Adjusting copy quality59Making a copy lighter or darker60Collating copies using the printer control panel60Placing separator sheets between copies61Copying multiple pages on one sheet61Placing an overlay message on each page61Removing the background of a copy62Making a duplex copy62Making a duplex copy automatically62Making a duplex copy manually62Canceling copy jobs63Scanning64Tips for scanning64Scanning to a local computer64Scanning to a network computer65Scanning to a flash drive or memory card65Scanning photos into an editing application66Scanning documents into an editing application67Scanning directly to e-mail using the printer software68Scanning to a PDF69Scanning FAQ70How can I improve the quality of a scan?70How do I scan in black and white?70Why am I being asked for a PIN?70Canceling scan jobs70E-mailing71Setting up the printer to e-mail71Setting up the e-mail function71Configuring e-mail settings71Sending e-mail72Tips for e-mailing72Canceling an e-mail72Faxing73Setting up the printer to fax73Scenario 1: Standard telephone line73Scenario 2: Digital Subscriber Line (DSL)76Scenario 3: VoIP telephone service77Scenario 4: Digital telephone service through a cable provider78Scenario 5: Country- or region-specific setup80Entering your user information83Configuring the fax settings84Configuring fax settings using the printer control panel84Configuring fax settings using the fax software85Creating a contact list86Creating a contact list using the printer control panel86Creating a contact list using the fax software86Sending faxes88Tips for sending faxes88Sending faxes using the printer control panel88Sending faxes using the computer89Receiving faxes90Tips for receiving faxes90Receiving faxes automatically90Receiving faxes manually90Faxing FAQ91If I skipped the fax setup initially, do I need to run the installer again to set up the fax?91What is a splitter and what type of splitter should I use?91What is my fax number?91What is my dialing prefix?92When do I need to set Auto Answer to On?92How many rings should I set?92How do I set the distinctive ring for the printer?93How can I check the dial tone?93How do I adjust the speaker volume on the printer?94How can I make sure that fax calls go to the printer and voice calls go to the answering machine?94What settings work best with voice mail service?94How do I change the resolution of the documents that I fax?94How do I send a fax at a scheduled time?95How do I send a fax using a phone calling card?95How do I know that the fax was sent successfully?95How do I view the fax history of the printer?96How do I print a fax on both sides of the paper?96How do I forward a fax?96Can I block faxes?97Can I retrieve failed faxes?97Networking98Installing the printer on a wireless network98Wireless network compatibility98Supported network security options98Printing a network setup page99Information you will need to set up the printer on a wireless network99Information you will need during advanced wireless setup100Installing the printer on a wireless network101Installing the printer on other computers102Determining the printer status using the network indicator light102Special wireless installation instructions103Assigning a static IP address104Changing wireless settings after installation104Advanced wireless setup105Creating an ad hoc wireless network105Adding a printer to an existing ad hoc wireless network107Configuring the printer wirelessly using WPS (Windows only)108Switching between USB, Ethernet, and wireless connections (Windows only)108Switching between USB, Ethernet, and wireless connections (Macintosh only)110Sharing a printer in a Windows environment112Sharing a printer in a Macintosh environment113Configuring security113Configuring 802.1X Authentication114Installing the printer on an Ethernet network115Information you will need to set up the printer on an Ethernet network115Installing the printer on an Ethernet network115Networking FAQ116What is Wi-Fi Protected Setup?116Where do I find my WEP key or WPA/WPA2 passphrase?116What is an SSID?117Where do I find my SSID?117What is a network?117How do I find out what type of security my network is using?117How are home networks configured?118What is a USB cable?120Why do I need a USB cable?120How do I attach the USB cable?120How are infrastructure and ad hoc networks different?121Finding the signal strength122How can I improve wireless signal strength?123Move the printer closer to the access point123Remove obstacles between the access point and the printer123Remove sources of interference123Arrange the network to reduce signal absorption123How can I make sure my computer and printer are connected to the same wireless network?124Can I use my printer on a USB and a network connection at the same time?125What is a MAC address?125How do I find the MAC address?126What is an IP address?127What is TCP/IP?127How do I locate IP addresses?127How are IP addresses assigned?128What is a key index?128What is the difference between Guided and Advanced setup?128Maintaining the printer129Maintaining ink cartridges129Checking ink levels129Aligning the printhead129Cleaning the printhead nozzles130Cleaning the exterior of the printer130Cleaning the scanner glass130Moving the printer to another location131Troubleshooting132Before you troubleshoot132If Troubleshooting does not solve your problem132Setup troubleshooting132Incorrect language appears on the display132Change the language using the printer menus132Installation screen did not appear during installation133Launch the printer CD manually133Software did not install133Make sure that your computer meets the minimum system requirements133Temporarily disable security programs in Windows before installing the software133Check the USB connection133Reconnect the printer power supply134Print job does not print or is missing pages134Make sure the ink cartridges are inserted correctly134Select your printer from the Print dialog before sending the print job134Make sure the print job is not paused134Make sure your printer is set as the default printer134Reconnect the printer power supply134Remove and reconnect the USB cable connected to your printer135Check the USB connection135Remove and reinstall the printer software135Printer is printing blank pages135Reinstall the ink cartridges and deep clean and align the printhead135Printer is busy or does not respond136Make sure the printer is not in Sleep mode136Reconnect the printer power supply136Cannot delete documents from the print queue136Restart the computer and try again136Remove and reconnect the USB cable connected to your printer136Cannot print through USB136Check the USB connection136Make sure the USB port is enabled in Windows137Remove and reinstall the printer software137Understanding printer messages137Alignment Problem137Cannot Collate Job137Change [Paper Source] to [Size] Paper137Change [Paper Source] to [Size] [Type] Paper138Close Printer138Duplex Unit Missing138Ink Cartridge End of Life138Ink Cartridge Error139Ink Cartridge Missing139Ink Cartridge Unsupported139Ink Low139Load [Paper Source] with [Size] Paper140Load [Paper Source] with [Size] [Type] Paper140Memory Device Error140Network [x] Software Error140Out of Paper in Tray [x]140Paper Tray [x] Detected140Paper Tray [x] Removed141Printer Memory Full141Printhead Cannot Move141Printhead Error141Remove and reinsert the printhead141Printhead Warning142Replace Ink Cartridge143Scanned Document Too Long143Scanner ADF Cover Open143Scanner Disabled143Short Paper143Standard USB Port Disabled144Unrecoverable Scan Error144USB Device Not Supported144USB Hub Not Supported144Clearing paper jams144Paper jam in the printer144Paper jam in the exit tray147Paper jam in the duplex unit147Paper jam in the ADF (select models only)148Paper or specialty media misfeeds150Check paper condition150Check paper loading150Remove each page as it is printed150Adjust the paper guides to fit the loaded paper150Print troubleshooting151Poor quality at the edges of the page151Check minimum print settings151Select the Borderless print feature151Streaks or lines on printed image152Check the ink levels152Select a higher print quality from the printer software152Make sure the ink cartridges are properly installed152Align the printhead152Clean or Deep Clean the printhead nozzles152Print speed is slow152Select a lower print quality from the printer software152Manually select a paper type that matches the type of paper you are using152Remove and reinstall the printer software152Maximize computer processing speed152Add memory to the computer152Computer slows down when printing153Check the USB connection between the printer and computer153Refresh your network connections153Close all applications not in use153Check your computer performance153Copy and scan troubleshooting153Copier or scanner does not respond153Set your printer as the default printer153Remove and reinstall the printer software153Scanner unit does not close154Poor copy or scanned image quality154Clean the scanner glass154Adjust the scan quality from the printer software154Review the tips for copying, scanning, and improving print quality154Use a clearer version of the original document or image154Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner154Partial copies or scans of documents or photos154Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner154Select a paper size that matches the loaded paper154Make sure the Original Size setting matches the size of the document you are scanning154Scan was not successful154Check the USB connection154Restart the computer155Scanning takes too long or freezes the computer155Close other software programs that are not being used155Restart the computer155Cannot scan to a computer over a network155Make sure the printer and the destination computer are connected to the same network155Make sure the printer software is installed on the destination computer155Fax troubleshooting155Fax troubleshooting checklist156Cannot send faxes156Make sure that you have registered your user information in the printer156Decrease the transmission speed of the fax modem157Enable error correction157Enable automatic fax conversion157Make sure that the Dial Prefix setting is correct157Cannot receive faxes158Make sure that you have configured the correct settings for your setup158Make sure that the printer is connected to an analog port158Make sure that the printer memory is not full158Make sure that Fax Forwarding is disabled158Increase the ringer volume158Make sure that you have the correct manual answer code158Cannot run the fax software159Make sure a fax driver is installed159Make sure the printer is connected to a telephone line159Fax error messages on the printer control panel159Network troubleshooting161Network troubleshooting checklist161The Continue button is unavailable162Check if the USB cable is securely plugged into the USB ports on both the computer and the printer162Make sure the printer is plugged in and turned on162Make sure the USB port on the computer is working162Make sure the USB cable is working163Make sure you are using the correct CD for your printer model163Reconnect the printer power supply163Run the installer again163Make sure your computer is able to acknowledge USB activity on the USB port163Cannot print and there is a firewall on the computer164Communication with printer lost when connected to Virtual Private Network (VPN)164Wireless troubleshooting164Resetting the wireless settings to factory defaults164Cannot print over wireless network165Wireless print server not installed168“Communication not available” message displays when printing wirelessly168Resolving intermittent wireless communications issues170Notices173Product information173Edition notice173UNITED STATES GOVERNMENT RIGHTS174Trademarks174Federal Communications Commission (FCC) compliance information statement174Modular component notice175Licensing notices175Noise emission levels175Waste from Electrical and Electronic Equipment (WEEE) directive175Product disposal175Battery notice176Static sensitivity notice176ENERGY STAR176Temperature information176Power consumption176Product power consumption176Sleep Mode177Off mode177Total energy usage177European Community (EC) directives conformity178Notice to users of the US telephone network: FCC requirements178Notice to users of the Canadian telephone network179Notice to users of the New Zealand telephone network180South Africa telecommunications notice180Notice to Users in the European Union181Regulatory notices for wireless products181Exposure to radio frequency radiation181Industry Canada (Canada)182Notice to users in the European Union182Statement of Limited Warranty184LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT186MICROSOFT CORPORATION NOTICES189ADOBE SYSTEMS INCORPORATED NOTICE190Index191Size: 5.81 MBPages: 198Language: EnglishOpen manual
