Lexmark Pro715 User Guide

Page of 198
Scanner unit does not close
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy or scanned image quality
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LEAN
 
THE
 
SCANNER
 
GLASS
A
DJUST
 
THE
 
SCAN
 
QUALITY
 
FROM
 
THE
 
PRINTER
 
SOFTWARE
R
EVIEW
 
THE
 
TIPS
 
FOR
 
COPYING
SCANNING
AND
 
IMPROVING
 
PRINT
 
QUALITY
U
SE
 
A
 
CLEARER
 
VERSION
 
OF
 
THE
 
ORIGINAL
 
DOCUMENT
 
OR
 
IMAGE
M
AKE
 
SURE
 
THE
 
DOCUMENT
 
OR
 
PHOTO
 
IS
 
LOADED
 
FACEDOWN
 
ON
 
THE
 
SCANNER
 
GLASS
 
AND
 
IN
 
THE
 
CORRECT
CORNER
Partial copies or scans of documents or photos
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE
 
SURE
 
THE
 
DOCUMENT
 
OR
 
PHOTO
 
IS
 
LOADED
 
FACEDOWN
 
ON
 
THE
 
SCANNER
 
GLASS
 
AND
 
IN
 
THE
PLACEMENT
 
CORNER
S
ELECT
 
A
 
PAPER
 
SIZE
 
THAT
 
MATCHES
 
THE
 
LOADED
 
PAPER
M
AKE
 
SURE
 
THE
 O
RIGINAL
 S
IZE
 
SETTING
 
MATCHES
 
THE
 
SIZE
 
OF
 
THE
 
DOCUMENT
 
YOU
 
ARE
 
SCANNING
Scan was not successful
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
 
THE
 USB 
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
Troubleshooting
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