Lexmark X5470 User Guide

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Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
C
HECK
 
ORIGINAL
 
DOCUMENT
Ask the sender to verify the original document was loaded correctly.
C
HECK
 
INK
Check the ink levels, and install a new print cartridge if necessary.
C
HECK
 
CARTRIDGES
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
1
2
3
Reinsert the print cartridges.
Received fax has poor print quality
These are possible causes and solutions. Try one or more of the following:
R
EVIEW
 
CHECKLIST
 
FOR
 
SENDER
Check that the quality of the original document is satisfactory.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Increase the fax scan resolution.
C
HECK
 
INK
Check the ink levels, and install a new print cartridge if necessary.
Caller ID information is not displayed
C
ALLER
 ID 
PATTERN
 
MAY
 
NOT
 
BE
 
SET
 
CORRECTLY
The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country
or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern
for the printer to display Caller ID information. For more information, see “Using Caller ID” on page 64.
Fax Error
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Troubleshooting
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