Lexmark X5470 User Guide

These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:

Use only new, unwrinkled paper.

Load a smaller amount of paper into the printer.

Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions
that came with the paper.)

See “Loading paper” on page 6 and its related topics for information about:

Maximum loading amounts per paper type

Specific loading instructions for supported paper and specialty media

Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides:

When using media less than 8.5 inches wide

To rest against the edges of the paper or media, making sure it does not buckle

These are possible solutions. Try one or more of the following:

Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on
page 164.

Verify that the specialty media is loaded correctly.

Try loading one page, envelope, or sheet of specialty media at a time.

For more information, see the “Getting Started” section in the “Printing” chapter.

Troubleshooting