Gateway 600ygr User Guide

www.gateway.com

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Shut down and restart your notebook.

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Remove all extension cables and switch boxes.

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Try a mouse you know is working to make sure that the mouse port works.

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Clean the mouse. For more information, see “Cleaning the mouse” on 
page 229.

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Use a mouse pad with an optical mouse. Optical mice do not work well 
on shiny surfaces.

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Every network is unique. Contact your company computer department or 
network administrator for help.

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Make sure that C

 and P

 are turned off, then retype the 

password.

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The password feature (which is set in the BIOS Setup utility) is very secure, 
with no easy way to recover a forgotten password. You must return your 
notebook for repair. Call Gateway Technical Support for instructions.

For a video tutorial about cleaning the mouse, click Start, 
then click Help and Support.

Type the keyword 

mouse troubleshooting in the 

HelpSpot Search box 

, then click 

the arrow.

For more information about network troubleshooting in 
Windows XP, click Start, then click Help and Support.

Type the keyword 

network troubleshooting in the 

HelpSpot Search box 

, then click 

the arrow.