Gateway 600ygr User Guide
288
Chapter 17: Troubleshooting
www.gateway.com
■
Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline in Windows XP:
1
Click
Star
t, then click
Control Panel
. The Control Panel window opens.
If your Control Panel is in Category View, click
Printers and Other
Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The Printers and Faxes
window opens.
3
Right-click the name of the printer you want to use. If the menu
shows a check mark next to
shows a check mark next to
Use Printer Offline
, click
Use Printer Offline
to clear the check mark.
To make sure that the printer is not set to work offline in
Windows 2000:
Windows 2000:
1
Click
Start
,
Settings
, then click
Printers
.
2
Right-click the name of the printer you want to use. If the menu
shows a check mark next to
shows a check mark next to
Use Printer Offline
, click
Use Printer Offline
to clear the check mark.
■
Wait until files have been printed before sending additional files to the
printer.
printer.
■
If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
Help and
Support
For more information about printer troubleshooting in
Windows XP, click Start, then click Help and Support.
Windows XP, click Start, then click Help and Support.
Type the keyword
printer troubleshooter in the HelpSpot
Search box
, then click the arrow.