Gateway 710x User Guide

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Chapter 12: Troubleshooting
www.gateway.com
The regional code on your DVD drive is determined by your computer’s 
delivery address. The regional code for the United States and Canada is 1. 
The regional code for Mexico is 4. Your DVD drive’s regional code must 
match the regional code for the disc. The regional code for the disc is on 
the disc, disc documentation, or disc packaging.
If the DVD movie does not play, the disc’s regional code and your DVD 
drive’s regional code may not match.
Cleaning CDs and DVDs
Clean discs by wiping from the center to the edge, not around in a circle, using 
a product, such as a soft cloth, made especially for cleaning CDs and DVDs.
Computer
The computer will not start
Make sure that the power cord is connected to an AC power source and 
your computer is turned on.
Open the computer case and make sure that the power supply cable is 
connected correctly to the system board.
Open the computer case and make sure that the power button cable is 
connected correctly to the system board.